Email support
Include your account email and, for a dispute question, the dispute ID from your processor. Never send full card numbers or passwords by email.
Help inside the app
Already a customer? Open help from any page in your account to reach us with your workspace details attached, so we can look at your exact case right away.
Quick answers
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Plans, limits and billing are explained on the pricing page.
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Permissions and data handling are on the security page.
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Reason code guides are in the reason code library.