That makes budgeting hard if you are comparing vendors this quarter. Below is what we could verify, what tends to move the quote, the questions that expose the full cost, and a simple way to put a custom quote next to a published plan such as NoChargeback pricing.
What Chargebacks911 publishes about price
The Chargebacks911 site describes services and results but has no rate card. Every path ends at a demo or consultation request. The site promotes a performance guarantee and ROI reporting, without stating how fees are calculated.
Third party listings fill the gap, but they disagree. Some directory profiles show a starting price of about 200 USD per month on a per feature basis. Others show about 1,000 USD per month. These are profile fields supplied to the directory, not quotes, and none of them say what is included at that price.
| Source | What it says | How to use it |
|---|---|---|
| Chargebacks911 website | No price list, demo request only | Expect a sales process before any number |
| Software directory profiles | Starting from about 200 USD a month, per feature | A floor for a small scope, not a total |
| Other directory profiles | Starting from about 1,000 USD a month | A realistic floor for a fuller service |
| Buyer reports in review listings | Monthly minimums and multi month terms mentioned | Ask for term and minimum in writing |
If a number matters to your decision, get it from Chargebacks911 directly and get it on paper.
What moves a Chargebacks911 quote up or down
Managed chargeback services price risk and labor. Four things usually decide where your quote lands.
- 1 Scope. Representment only costs less than representment plus alerts, fraud screening, root cause analysis and compliance work. Chargebacks911 sells these as separate services, so each one you add changes the price.
- 2 Volume. More disputes mean more analyst hours. Some services price per dispute, some charge a platform fee with a volume band, and some take a share of what they recover.
- 3 Risk profile. Your merchant category code, card not present share, average ticket and current dispute ratio all matter. A merchant already in a Visa or Mastercard monitoring program is a harder, more expensive case.
- 4 Contract shape. Term length, monthly minimums and whether the deal comes through your acquirer or payment provider all affect the final number.
None of these is unusual for a managed service, and the same logic applies to Chargeback Gurus pricing, another quote only vendor. The point is that two merchants with the same dispute count can receive very different quotes.
The fees to ask about before you sign
Ask for each of these as a separate line, with an example month at your real volume.
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Setup or onboarding fee, and whether integration work is billed.
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Monthly platform or subscription fee, and what volume it covers.
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Per dispute fee, and whether it applies to every dispute received or only to those fought.
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Share of recovered funds, and whether it is calculated on the gross amount or after fees.
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Per alert fee for Ethoca, Verifi CDRN or Visa RDR alerts, if alerts are included.
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Monthly minimum spend, term length, auto renewal and notice period.
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Exit terms, including what happens to open cases when the contract ends.
A quote that answers all seven is one you can compare. A quote that answers three is a starting point for another call.
How to compare a Chargebacks911 quote with a flat plan
Put every option on cost per dispute received. It is the fairest single number because it includes the cases a service decides not to fight.
- 1 Add up the full twelve month cost from the quote, including minimums and any success fee at your expected recovery.
- 2 Count the disputes you received in the last twelve months. Your processor dashboard shows them. If your payouts arrive net of dispute fees and reversals, it helps to match them line by line with reconciliation software for payouts and bank lines so the count and the dollar amounts agree.
- 3 Divide the yearly cost by disputes received.
- 4 Do the same for each alternative, then compare against your average order value. If the cost per dispute is close to the average order, the service only pays off with a high win rate.
Here is an illustration at list prices, not a result. A merchant receives 600 disputes a year, about 50 a month, plus about 300 pre dispute alerts a month. On NoChargeback Growth, billed yearly at 149 USD a month, the year costs 1,788 USD, which is about 3 USD per dispute received, with alerts included up to 1,000 a month and no share of recovered funds. Run your Chargebacks911 quote through the same steps and compare the two figures.
When paying for a custom quote makes sense
A managed service earns its price in some situations. If no one on your team will review disputes, if you operate many processors across regions, if you sell travel or ticketing with complex refund rules, or if you need compliance reviews and expert support in escalated cases, a team that does the work is worth paying for.
If your team can spend a few minutes per case and mostly needs the evidence collected, the letter drafted and the deadline tracked, software does that at a published price. That is the gap NoChargeback fills. Alerts arrive before a chargeback posts, the evidence pack and drafted letter are ready per reason code, and the chargeback ratio monitor warns you before you reach Visa VAMP or Mastercard ECM thresholds.
What NoChargeback costs instead
NoChargeback publishes every plan and sells them online. Starter is 49 USD a month for one account, 15 disputes and 100 alerts. Growth is 299 USD a month for five accounts, 100 disputes, 1,000 alerts and automatic submission. Scale is 799 USD a month for 20 accounts, 400 disputes, 5,000 alerts and network alert rules. Enterprise is 1,999 USD a month. Annual billing halves each price and you keep everything you recover.
For a full side by side, read the Chargebacks911 alternative comparison, or see how the plans stack up against other chargeback management software.
Price your next dispute before you call anyone
Connect a processor and get a drafted evidence pack today at a price you can read in advance.
How much does Chargebacks911 cost per month?
Chargebacks911 does not publish a monthly price. Directory listings show starting points from about 200 USD to about 1,000 USD a month, and the final figure is a custom quote. Ask for the full twelve month cost, including minimums and success fees, in writing.
Does Chargebacks911 charge a percentage of recovered chargebacks?
It depends on the contract. Managed chargeback services use platform fees, per dispute fees, a share of recovered funds or a mix. Ask Chargebacks911 which applies to your quote and whether a share is calculated on gross recovered amounts.
Does Chargebacks911 have a free trial?
Directory listings do not show a free trial or free version. The usual path is a demo and a consultation followed by a quote. NoChargeback lets you buy a plan online and connect a processor the same day.
Is Chargebacks911 worth it for a small business?
It can be if you want a team to handle every dispute and can accept a contract. If you handle fewer than about 100 disputes a month and your team can review cases, published software plans usually cost less per dispute.
