What every merchant gets
Whatever you sell, the core of NoChargeback is the same on every plan.
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A live feed of disputes, inquiries and early fraud warnings with amount, reason code, card network and due date.
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An evidence pack for each dispute, with an AI drafted rebuttal letter written for the specific reason code.
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One click submission to your processor, with a countdown to the deadline.
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A ratio monitor against Visa VAMP and Mastercard ECM thresholds, with email alerts at 70 and 90 percent of each threshold.
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Win rate and reason code analytics, so you see which products and countries create disputes.
Four ways merchants use NoChargeback
Choose the model closest to yours. Each page explains the reason codes you see most, the evidence that wins them and the plan that fits.
SaaS and subscription businesses
Subscription merchants see two dispute types again and again: Visa 13.2 for canceled recurring transactions and Visa 10.4 for fraud when a customer does not recognize a renewal. NoChargeback answers both with login history, usage after the charge, the cancellation flow your customer saw and the terms they accepted. It also flags Compelling Evidence 3.0 matches for fraud disputes.
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Built for Stripe subscriptions and invoices
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Login, usage and cancellation proof in every pack
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Descriptor and renewal reminder recommendations
Read more about chargeback protection for SaaS.
Ecommerce stores
Online stores lose most disputes to "item not received" and "not as described" claims. NoChargeback pulls orders, fulfillment and tracking from Shopify, matches them to the payment in Stripe or PayPal, and builds packs for Visa 13.1, Visa 13.3 and Mastercard 4853 with delivery confirmation, product descriptions and customer messages.
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Shopify orders matched to Stripe and PayPal payments
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Tracking and delivery proof attached automatically
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Return and refund policy acceptance included
Read more about ecommerce chargeback protection.
Digital goods, courses and downloads
Digital products have no tracking number, so the proof is access: account creation, logins, lessons opened, files downloaded and licenses activated. Digital sellers also carry a high ratio risk, so Scale adds Ethoca alerts and Visa RDR rules that resolve risky disputes before they count against you.
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Access and download logs as delivery proof
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Pre dispute alerts and RDR rules on Scale
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Daily ratio checks with early warnings
Read more about digital goods chargeback protection.
Operators with many merchant accounts
Agencies, holding companies and operators that run several brands need one view across all their processor accounts. NoChargeback shows every dispute and alert in one dashboard, computes the ratio for each account separately and warns you before a single account gets close to a processor review.
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Up to 20 accounts on Scale and up to 100 on Enterprise
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Ratio per account and per network
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Roles and seats for your whole team
Read more about chargeback management for multiple merchant accounts.
One flat price, no cut of what you win
Every plan is a flat subscription with clear monthly limits. There is no fee per alert and no percentage of the money you recover. Starter costs 49 USD a month, or 24 USD a month billed yearly, and Growth, Scale and Enterprise add more accounts, disputes, automatic submission and network alerts. Compare all plans on the pricing page.
Read access and dispute evidence only
Every connection uses read permissions plus the right to submit dispute evidence. NoChargeback cannot create charges, refunds or payouts. Details are on the security page.