If you only want alerts, Chargeback.io is usually a little cheaper per Visa alert. If you want one vendor for alerts and dispute responses on a Shopify store, Disputifier covers both. If you sell on Stripe and most of your loss is disputes you could win with evidence, a flat priced dispute tool often costs less than either.
Chargeback.io vs Disputifier at a glance
Prices come from the Chargeback.io pricing page and help center and from Disputifier's pricing page and Shopify App Store listing, all checked in October 2026. Both vendors change rates, so confirm them before you fund an account.
| Chargeback.io | Disputifier | |
|---|---|---|
| Main product | Pre dispute alerts from Ethoca, Verifi CDRN and Visa RDR | Alerts plus chargeback responses and order level prevention |
| Alert price | 15 USD per RDR or CDRN alert, 29 USD per Ethoca alert | 17 to 27.50 USD per alert, by plan |
| Chargeback responses | Not on the pricing page | 20 percent of won back revenue, capped at 250 USD per recovery |
| Billing | Prepaid balance, each alert deducted on arrival, automatic top ups | No subscription or minimum, charged on alerts and wins |
| Credits | Expired, duplicate, not found and already refunded alerts credited with evidence | Not stated on the pricing page |
| Where it installs | Stripe app, Shopify and other processors | Shopify app, with a 7 day trial |
| Best fit | Stores that want alerts only, at the lowest Visa price | Shopify stores that want alerts and responses from one vendor |
Neither vendor publishes a deflection or win rate that you can check independently. Chargeback.io's own comparison page claims it is cheaper and faster to enroll than Disputifier, which is a vendor claim, so test both on your own orders.
What Chargeback.io and Disputifier cost at three alert volumes
This is list price math, not a result. Chargeback.io uses a blended 20.60 USD per alert, assuming 60 percent of alerts arrive through Visa at 15 USD and 40 percent through Ethoca at 29 USD. Disputifier is shown at both ends of its 17 to 27.50 USD range. Disputifier's 20 percent applies to the disputes it wins on top, at 100 USD per won chargeback.
| Store | Alerts a month | Chargeback.io alerts | Disputifier alerts at 17 to 27.50 USD | Disputifier 20 percent on wins | Disputifier total |
|---|---|---|---|---|---|
| Small | 20 alerts, 5 wins | 412 USD | 340 to 550 USD | 100 USD | 440 to 650 USD |
| Mid sized | 60 alerts, 15 wins | 1,236 USD | 1,020 to 1,650 USD | 300 USD | 1,320 to 1,950 USD |
| High volume | 150 alerts, 40 wins | 3,090 USD | 2,550 to 4,125 USD | 800 USD | 3,350 to 4,925 USD |
Every alert also refunds the order. At an 80 USD average order, 60 alerts give back 4,800 USD of sales on either vendor, so the alert fee is the smaller part of the bill. An alert is worth buying when the dispute behind it would be lost anyway, or when your ratio is near a card network limit. For more on the Chargeback.io side, see Chargeback.io pricing, and for the Disputifier side, Disputifier pricing.
When Chargeback.io is the better choice
Pick Chargeback.io when you want alerts and nothing else, most of your customers pay with Visa, and your dispute mix is mostly fraud claims you cannot win. At 15 USD per Visa alert it is a couple of dollars under Disputifier's lowest rate. The prepaid balance suits finance teams who want a hard ceiling on alert spend, and the help center credits duplicates and alerts on orders you already refunded. If your bookkeeper has to match those top ups and alert refunds against each payout, payout reconciliation software saves the monthly spreadsheet.
When Disputifier is the better choice
Pick Disputifier when you run a Shopify store and want one vendor for both jobs: alerts on the orders you would lose and responses on the ones you can win. The 250 USD cap matters on high ticket orders, since a 2,000 USD recovery costs 250 USD instead of 400 USD at 20 percent. You also pay nothing on disputes it loses.
When neither is the cheaper choice
If most of your disputes are winnable, such as delivered orders with tracking or subscriptions with logins after the renewal, an alert gives up a sale you could have kept. Paying 20 percent of each win also adds up fast once you win more than a handful a month. That is the case for a flat plan.
A flat priced option for Stripe disputes
NoChargeback does not sell card network alerts, so it does not replace the alert half of either vendor. It answers the disputes that do get filed on Stripe, and it flags Stripe's early fraud warnings so you can refund the risky ones yourself with no per alert fee.
| Store from the table | Disputes answered a month | NoChargeback plan | Price billed yearly | Disputifier 20 percent of the same wins |
|---|---|---|---|---|
| Small | 5 | Starter, 15 disputes | 24 USD a month | 100 USD |
| Mid sized | 15 | Growth, 100 disputes | 149 USD a month | 300 USD |
| High volume | 40 | Growth, 100 disputes | 149 USD a month | 800 USD |
Each dispute gets an evidence pack and a letter for its reason code, built from your Stripe data, and on Growth and higher it is submitted 48 hours before the due date. The details are on Stripe dispute automation and the pricing page. Many stores run alerts on the categories they always lose and a flat tool on the rest.
How to choose between Chargeback.io, Disputifier and a flat plan
- 1 Pull the last 90 days of disputes and split them by reason: fraud claims you lost, and disputes with real evidence behind them.
- 2 Price the fraud claims as alerts on both vendors, using your own Visa and Mastercard mix.
- 3 Price the winnable disputes at Disputifier's 20 percent and at a flat plan, using your real win rate.
- 4 Check your ratio. If you are close to the Visa or Mastercard limit, alerts are worth more than the math above suggests. Watch the number on Stripe dispute rate monitoring.
- 5 Ask both vendors in writing about duplicate alerts, upsell split orders and what is credited, since those decide the real per alert cost.
The full side by side pages are the Chargeback.io alternative and the Disputifier alternative.
Answer every Stripe dispute for one flat price
Connect Stripe with a restricted key, see every dispute with its due date and a drafted evidence pack, and stop giving away a share of what you win.
Is Chargeback.io better than Disputifier?
Neither is better for every store. Chargeback.io is a pure alert seller with slightly lower Visa alert prices, 15 USD against Disputifier's 17 USD minimum. Disputifier adds chargeback responses for 20 percent of each win, capped at 250 USD. Choose by your dispute mix: alerts for losses you cannot win, responses for disputes you can.
How much does Chargeback.io cost compared with Disputifier?
Chargeback.io charges 15 USD per Visa RDR or CDRN alert and 29 USD per Mastercard Ethoca alert, deducted from a prepaid balance. Disputifier charges 17 to 27.50 USD per alert and 20 percent of each won chargeback, capped at 250 USD per recovery. Neither has a monthly fee, and both refund the order on every alert.
Do Chargeback.io and Disputifier work with Stripe?
Chargeback.io has a Stripe app and also works with Shopify and other processors. Disputifier is sold mainly as a Shopify app, so check with it directly if your payments run through Stripe outside Shopify. For disputes on Stripe accounts, NoChargeback connects with a restricted key and answers each one before the due date.
What is a cheaper alternative to Chargeback.io and Disputifier?
For Stripe merchants whose disputes are mostly winnable, a flat plan is usually cheaper. NoChargeback Growth is 149 USD a month billed yearly for 100 disputes across 5 Stripe accounts, with no share of wins. It does not sell network alerts, so stores that need alerts keep them for the fraud claims they always lose.
